Frequently Asked Questions

Everything you need to know about LAJU products, ingredients, shipping, returns
and skincare recommendations.

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Products & Skincare

Are LAJU products suitable for sensitive skin?

Most of our formulas are created to be gentle, but we always recommend performing a patch test before first use.

How long before I see results?

Most users notice improvements within a few weeks when products are used consistently.

Can different LAJU products be used together?

Yes. Our skincare products are designed to work together as a complete daily routine.

Are your products dermatologically tested?

Our formulas are developed with high-quality ingredients and carefully tested for safety and effectiveness.

Shopping & Orders

How long does shipping take?

Shipping times vary depending on your location. Orders are processed within 1–2 business days.

Can I track my order?

Yes. A tracking number is sent to your email once your order has been shipped.

Can I cancel or change my order?

Orders can be modified before they are dispatched. Contact our support team as soon as possible.

Which payment methods do you accept?

We accept secure payments through major credit cards and trusted online payment providers.